Background and Experience

Bank risk and compliance writer Mary Crotty lives and works in Charlotte, North Carolina, providing written content on a wide-range of bank-, risk- and compliance-related topics to financial institutions and the third-party service providers who support them.

Banking Career

From 1995 to 2002, Mary Crotty worked at First Union National Bank and its successor Wachovia National Bank. For the majority of those seven years, she handled all communications for the Small Business Banking Division, a unit with more than 400 employees that supported a bank sales force of over 3,000. Participating in every process, system, policy, and compliance project within the division, she provided its employees with the information they needed to serve the division’s customers, meet its business objectives, and comply with its regulatory obligations.

During the merger between First Union and Wachovia, Mary managed the team that produced and facilitated the division’s merger-related training for all products, processes, and systems at its four sites.

In addition, she created and facilitated a Small Business Advisory Board made up of customers from across the bank’s footprint who met on a quarterly basis for several years. Mary planned the meetings, developed the agendas, engaged speakers, and circulated the board’s feedback to key bank leadership.

Freelance Writing Career

After a period devoted exclusively to her family, Mary’s freelance writing career began in 2007 as a founding member of The Wordslingers, a group of highly-skilled freelance writers who served clients from the financial services, regulatory compliance, software development, consulting, healthcare, and educational industries.

When The WordSlingers disbanded in 2012, she went out on her own and today primarily focuses on the financial services industry and regulatory compliance arena. Her portfolio includes short- and long-form articles, white papers, and other types of content on these topics and more:

  • Bank Technology
  • Bank and Branch Structure
  • Business Continuity and Disaster Recovery
  • Commercial and Consumer Lending
  • Governance
  • Information Security and Cybersecurity
  • Personal Financial Literacy
  • Regulatory Agencies
  • Regulatory Compliance
  • Risk Management
  • Vendor Management

No matter the topic, audience, or venue, I can help your bank or organization craft expert communications that support your corporate objectives. Email me today at to discuss your content needs.

For additional information about Mary Crotty and her freelance writing services, visit